1. Website Development Payment Obligations : A down payment is required in order to begin development of your website. This is usually 50% of the upfront design fee, unless an alternative contract or proposal specifies a different amount. The outstanding balance on your website is due after the design, navigation and pages have been approved and built. Final payment is due regardless of whether all content for the pages has been sent by the client. This provision is in place to encourage the client to get content submitted promptly so that their site can go live. It also ensures that LETSMAKEWEBSITE.COM gets paid for performing their duty under the proposal, despite tardy content from the client. After payment, LETSMAKEWEBSITE.COM will still post outstanding content AT NO CHARGE for 3 months. In the event an "under construction" page is posted due to missing content, LETSMAKEWEBSITE.COM will post ONE copy of any text/pictures on existing pages only, for up to 3 months after publish date. After the three months have expired, content posted to site will be billable at our current regular hourly rate. In the event that design and navigation changes are requested after they have been specifically approved by the client, these changes will be billable at our current regular hourly rate.
2. Website Development Cancellation : If site design and development work has already begun (such as creating a design concept), then the down payment is non-refundable. LETSMAKEWEBSITE.COM my elect at its sole discretion to offer a partial refund depending upon the circumstances.
3. Stock Photography Payment Obligations : Stock photography includes most photos and/or images not provided by the client. Stock photography purchased on behalf of client for use in website development is billable at a minimum of $10 per picture. This amount is separate from the amount quoted for website design and development. Some pictures are more expensive than $10, in which case we will solicit client approval and communicate the price before purchasing.
4. Description of Ongoing Costs : There are 2 types of ongoing costs: domain registration and hosting.
Homepage Design Ã¢â‚¬â€œ Once the site design is approved by the client, usually via email consent, the design is considered ready for implementation. Should the client wish to make changes to a design they have approved, those changes are billable at our standard hourly rate.
Navigation Ã¢â‚¬â€œ Once site outline/map is approved by the client, usually via email consent, the site navigation is considered ready for implementation. Combined with the approved graphic design, this becomes the site structure. Once we build this structure per client approval, any subsequent changes are billable at our standard hourly rate.
Content Ã¢â‚¬â€œ Provision of content is customerÃ¢â‚¬â„¢s responsibility, unless specifically negotiated ahead of time as part of the project proposal.
Database Implementation Ã¢â‚¬â€œ Entry of data for database applications is considered clientÃ¢â‚¬â„¢s responsibility. Entry of data by LETSMAKEWEBSITE.COM is billable, unless otherwise provided for in customerÃ¢â‚¬â„¢s contract.
Email - We offer free domain-based email accounts to our clients as part of any hosting contract. If site is not hosted by LETSMAKEWEBSITE.COM, we take no responsibility for setting up and troubleshooting email problems.
Training Ã¢â‚¬â€œ For websites with administrative control panels or content management systems, two (2) one-hour training sessions will be provided.
Because customer service is in integral part of our business strategy, all of our projects include a one-time complimentary training session in order for our clients to better make use of their new web technology.
For domains not originally registered with LETSMAKEWEBSITE.COM, there will be a $25 fee to either transfer to the domain into our registration platform, or to transfer-out to another registrar. If your domain is not registered with LETSMAKEWEBSITE.COM, DNS management and troubleshooting tasks are billable at our hourly rate.
Should client contract with LETSMAKEWEBSITE.COM to write custom code for a website application, this code is not transferable to a new developer or host. Custom written source code is considered the property of LETSMAKEWEBSITE.COM Web Development and cannot be shared with other developers. Clients are granted a license to use custom software code while on LETSMAKEWEBSITE.COM servers only. LETSMAKEWEBSITE.COM Web Development retains ownership of the code.
In some cases, LETSMAKEWEBSITE.COM will install software for the clientÃ¢â‚¬â„¢s use that has been built by a third party. Examples include Wordpress blog software, FCK editor software, shopping carts, photo galleries, etc. In these instances, clients will be subject to the terms and conditions of the third party who owns the software, and may use the software as a licensee only. No ownership rights of any kind are transferred to the client.
Access to or transfer of proprietary source code could result in a security risk to LETSMAKEWEBSITE.COM and its clients who are running similar pieces of code. In order to provide custom software development services, clients give us access to private and/or sensitive information, trade secrets, proprietary pricing and business methods. If clients believed that we may be sharing this information with outside developers, they could lose faith that we are protecting their proprietary information. Therefore, neither access nor transfer of any code built for any purpose that is unique and not commonly and publicly available can be granted. Should client want us to build software to run on another server, it must be disclosed upfront and specifically contracted for.
Website components that ARE transferable to another host include html code, graphics, logos, pictures, navigation, text, and the data residing within a database (but not the code). Hourly fees will apply for any special work that needs to be done to transfer those parts of website that do not violate the other paragraphs in this section.
LETSMAKEWEBSITE.COM Web Development maintains and troubleshoots the websites we develop for our clients, as well as any domain-based email accounts of those websites. We do NOT assume responsibility for upkeep or provide non-billable troubleshooting on our clients' ISPs (Internet Service Providers), ISP-based email accounts, your home or office internet connections, or any other non-domain-based issues outside LETSMAKEWEBSITE.COM Web Development's realm of service. Provision of non-domain-based troubleshooting services will be billable at our normal hourly rate.