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Create a Professional Business Website & SEO

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Our Customers Services

LetsMakeWebsite is well known for providing excellent customer service. What you might not know is what happens behind the scenes on their website to ensure an excellent customer experience: They are constantly analyzing user behavior to ensure customers are getting exactly what they want. Contrary to popular wisdom, etsmakewebsite.com has become a key customer contact point. Most people think of webisites as marketing or eCommerce machines, not as customer support channels. But can a better website help really help you improve customer service? The short answer is yes, absolutely. By making website content easier to find, understand, and interact with, your website can do more than sell--it can help.

How Your Website Can Help With Customer Service

Frequently Asked Questions

Having an FAQ page on your website is a well documented best practice. These pages are often helpful for clients and prospects alike, but sometimes they fall short of acutally being helpful.

  • Make them searchable. If you have a long list, make it easy for clients to find what they need.
  • Keep them updated. If people stop asking a question or new questions arise, change the FAQs on our website to accurately reflect the customer care environment.
  • Keep answers brief and instructive. When you have longer answers, consider creating videos that will accompany text and inform customers in a more interesting and engaging way.